Arranged Around You
When your new furniture is ready, our friendly team will be in touch to discuss delivery arrangements and agree a suitable date.
Delivery & Installation
Beautifully Made. Thoughtfully Delivered.
From the moment you choose your perfect chair or bed to the day it arrives in your home, we're here to make every step effortless.
At Hartwell Living, we believe exceptional furniture deserves exceptional service. That's why our delivery experience is designed around you — with thoughtful communication, careful handling and professional installation to help you enjoy your new furniture from day one.
Our promise
Delivery, the Hartwell way
Kept Informed
We'll keep you updated throughout the process, so you'll know what to expect as your delivery approaches.
Delivered With Care
Our specialist delivery service is designed to ensure your new chair or bed arrives safely and is professionally installed where applicable.
White-glove delivery
More Than Just Delivery.
A little extra care makes all the difference.
Your new chair or bed is an important addition to your home. We want the experience of receiving it to be every bit as comfortable as using it.
Our specialist white-glove delivery service is designed to take the worry out of delivery, with careful handling, installation and a friendly introduction to your new furniture.
- A prearranged delivery date
- Delivery into your room of choice, subject to safe access
- Careful unpacking and positioning
- Assembly and installation where required
- Functional and safety checks
- Demonstration of electrical controls and features
- Removal of packaging
- Time to ask questions before our team leaves
Free standard white-glove delivery and installation on all qualifying chairs and beds delivered to standard mainland Great Britain locations.
Our team will treat your home with respect and leave the installation area tidy. Any exceptional access needs or additional services are agreed in advance.
Service details to be confirmed before ordering: delivery inclusions and charges.
Ask Us About DeliveryYour delivery journey
From Our Workshop to Your Living Room
Every Hartwell Living order is handled with care. Here's what you can expect.
- 1
Your Perfect Furniture
Choose your preferred style, size, fabric and comfort options with help from our friendly advisors.
- 2
Made Especially for You
Where your furniture is made to order, your chosen specifications are passed through for production.
- 3
Carefully Prepared
Once your furniture is ready, we'll coordinate the next stage and prepare your order for delivery.
- 4
A Convenient Delivery Date
Our team will contact you to discuss a suitable delivery date and any access requirements.
- 5
Welcome Home
Your new furniture is delivered, installed where included, and ready for you to enjoy.
Tailored to your furniture
Delivery for Chairs and Beds
Riser Recliner & Comfort Chair Delivery
Whether you've chosen a classic riser recliner or a beautifully upholstered comfort chair, we'll help ensure it reaches your home safely and is positioned with care.
- Room-of-choice placement where included
- Assembly where applicable
- Control demonstration for powered chairs
- Practical guidance on positioning and electrical access
Adjustable Bed Delivery & Installation
Your new adjustable bed deserves a carefully planned installation. Our team can help with positioning, assembly and demonstrating the adjustable features, according to your chosen delivery service.
- Access and room preparation
- Bed assembly
- Electrical function checks
- Control demonstration
- Packaging removal where included
Before we arrive
A Few Simple Steps Before We Arrive
Check Your Access
Please ensure doorways, corridors, stairs and entrances can accommodate your new furniture.
Prepare Your Room
Make space where your new chair or bed will be positioned, and remove any obstacles.
Consider Electrical Sockets
For powered furniture, ensure a suitable electrical socket is available near the intended location.
Let Us Know About Special Requirements
If you have narrow doorways, restricted parking, stairs, difficult access or any other concerns, tell our team before delivery.
Arrange for Someone to Be Home
Please ensure a responsible adult is available to receive the delivery and confirm the furniture has arrived.
Not sure whether your furniture will fit? Our friendly team can discuss dimensions and access requirements before your delivery.
Speak to an AdvisorOld furniture
Making Room for Something Wonderful
What about your old chair or bed?
If you're replacing an existing piece of furniture, we understand that arranging its removal can be another thing to think about. Ask our team about available furniture removal arrangements when placing your order.
Enquire About Furniture RemovalDelivery coverage
Bringing Hartwell Living to Your Home
Wherever you're based, our team will be happy to discuss the delivery arrangements available for your chosen furniture.
We deliver throughout mainland Great Britain — England, Scotland, Wales. Remote mainland locations, including parts of the Scottish Highlands, may require an additional delivery charge or a longer lead time. Please contact our team for a personalised quotation. Full details, including areas we don't cover, are in our Delivery Policy.
Check delivery options
Tell us your postcode and we'll confirm the delivery arrangements available. We won't confirm availability or prices automatically.
Questions
Delivery & Installation FAQs
Looking Forward to Feeling at Home?
From choosing the perfect fabric to welcoming your new furniture into your home, our friendly team is here to help.
View Our Delivery Policy