Occupational Therapists
Access personalised seating assessments, sizing guidance, product specifications, clinical considerations and specialist support when recommending appropriate seating and adjustable beds.
Hartwell Professional
A Partnership Built Around Better Living.
Working alongside occupational therapists, case managers, healthcare professionals and care organisations to deliver beautifully considered seating and sleeping solutions, tailored to the people who need them most.
Discover the benefits of partnering with us ↓
Who we partner with
Supporting the Professionals Who Support Others.
Whether you’re supporting an individual client, coordinating a complex rehabilitation programme or sourcing specialist furniture for an organisation, Hartwell Living is here to make the process simpler.
Case Managers
Coordinate client referrals, arrange home assessments, monitor progress, obtain quotations and access relevant documentation through one professional account.
Healthcare & Rehabilitation Professionals
Receive product guidance, specialist assessment support and access to information on posture, positioning, comfort and pressure management.
Care Homes & Residential Providers
Enquire about specialist seating and adjustable beds, request quotations for multiple products and discuss suitable delivery, installation and aftercare arrangements.
Charities & Support Organisations
Work with our team to identify appropriate furniture solutions, obtain quotations and coordinate support for individuals requiring additional comfort or independence.
Other Professional Partners
For independent consultants, care coordinators, procurement teams and other organisations involved in recommending or sourcing specialist seating and sleeping solutions.
Partnership benefits
More Than a Trade Account. A Dedicated Partnership.
Everything you need to recommend, arrange and manage specialist furniture solutions, supported by a knowledgeable team who understand the importance of getting every detail right.
01
Personalised Home Assessments
Arrange home consultations for referred clients. Our product advisors can discuss:
- Seat height, width and depth
- Posture and positioning requirements
- Riser recliner functionality
- Adjustable bed configurations
- Fabric and upholstery choices
- Comfort and support preferences
- Delivery and installation requirements
Approved partners can request an assessment from their portal.
02
Dedicated Professional Support
Access our knowledgeable product advisory team for assistance with product selection, technical questions, quotations and coordination.
03
Referral Management
Submit client referrals through the Hartwell Professional Portal and follow them through clearly defined stages, updated by our team as each step happens.
- 1. Referral submitted
- 2. Referral acknowledged
- 3. Customer contacted
- 4. Assessment arranged
- 5. Assessment completed
- 6. Quotation provided
- 7. Order confirmed
- 8. Delivered and completed
04
Referral Rewards & Commission
Eligible approved partners may take part in our referral reward programme, subject to their agreement and applicable professional requirements. Where agreed, partners can view their terms, eligible referrals, pending and approved commission, payments and statements. Non-commission partnerships are fully supported for professionals and organisations unable to accept referral incentives.
05
Professional Resource Library
Sizing guides, measurement references, assessment and ordering forms, brochures, specification sheets and aftercare guidance, added to the library as each document is approved.
06
Quotations & Product Information
Request quotations for clients and review product dimensions, upholstery choices, specifications and relevant documentation.
07
Delivery, Installation & Aftercare
Support clients beyond the initial purchase with coordinated delivery, installation, product demonstrations and aftercare enquiries.
08
A Trusted, Personal Approach
Thoughtful advice, individually considered furniture solutions and attentive professional customer care, from first conversation to aftercare.
How it works
Working Together, Every Step of the Way.
- 01
Apply
Complete our professional account application and provide details of your profession or organisation.
- 02
Get Approved
Our team reviews your application and confirms the appropriate partnership arrangements.
- 03
Refer Your Client
Submit a secure referral with relevant customer details, assessment requirements and supporting information, where authorised.
- 04
We Take Care of the Details
Our team contacts the client, arranges the appropriate consultation, discusses suitable solutions and provides quotations.
- 05
Stay Informed
Log in to your portal to follow referral progress, access documentation and view eligible commission information where applicable.
Portal preview
Your Professional Workspace. All in One Place.
Hartwell Professional PortalDemonstration data
- My Dashboard
- Submit a Referral
- My Referrals
- Assessment Requests
- Quotations
- Commission & Statements (where applicable)
- Professional Resources
- Account Details
- Contact Hartwell
My Referrals
- DEMO-0142 · Client A (demo)Assessment arranged
- DEMO-0139 · Client B (demo)Quotation provided
- DEMO-0131 · Client C (demo)Delivered and completed
Example only — no real customer or commission information is ever shown publicly.
Professional resources
Expert Knowledge, At Your Fingertips.
From measuring for the correct seat height to understanding specialist support requirements, our professional resources are designed to help you make informed recommendations.
HARTWELL
The Hartwell Guide to Riser Recliner Sizing
How seat height, width and depth are considered when choosing a riser recliner.
Draft — coming soon
HARTWELL
Understanding Seat Height & Lower-Leg Measurements
A practical measuring reference for seat height and lower-leg length.
Draft — coming soon
HARTWELL
Posture, Positioning & Pressure Management
Product information on the support and positioning options available.
Draft — coming soon
HARTWELL
Choosing the Right Adjustable Bed
An overview of adjustable bed sizes, configurations and features.
Draft — coming soon
HARTWELL
Professional Chair Assessment Form
Record chair assessment details for a referred client.
Draft — coming soon
HARTWELL
Professional Bed Assessment Form
Record bed assessment details for a referred client.
Draft — coming soon
Why Hartwell Living?
Thoughtful Furniture. Personal Service. Professional Confidence.
- Individually considered seating and sleeping solutions
- Personalised home consultations
- Extensive upholstery and configuration options
- Specialist product knowledge
- Carefully coordinated delivery and installation
- Ongoing customer support
- British craftsmanship and quality where applicable to the individual product
Apply
Become a Hartwell Professional Partner.
Join our professional network and discover a more personal approach to specialist seating and sleeping solutions.
Existing partners
Partner Sign In
Questions
Frequently Asked Questions
Better Outcomes Begin With Better Partnerships.
Join Hartwell Professional and work alongside a team dedicated to comfort, independence and beautifully considered living.